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BEP 162 INT – Dealing with Customers on the Phone (Part 2)0
добавлен 23.05.10 11:49
Этот подкаст выходит при поддержке:
This Business English Pod lesson is the second of a two-part series on telephone skills and dealing with customers on the phone.
When you’re helping a caller on the phone, unexpected things can happen. You might need to get some additional information from another source or have the caller to speak to someone else. <...>
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