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Skills 360 – Telephone Tips (Part 2)0
добавлен 26.06.11 16:29
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Welcome back to the Skills 360 podcast. Communicating effectively on the phone is an essential skill. And whether you’re talking to a client, a colleague, a supplier, your boss, or a bicycle courier, you need to make sure your purpose and the information is clear. Last week, we focused on your telephone attitude. Today, we’ll <...>
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